A client in Haiti runs a referral medical laboratory serving thousands of clients and supervising several employees in a hospital setting.
He needed software to streamline the receipt production process and have self-service so customers get their results.
We installed Silabmed Software in the customer’s lab and it serves many more customers than is manually possible. He has a platform for all of his laboratory needs and his customers are very satisfied with the service.
We have developed the medlabhaiti.com website and its success is miles behind other laboratories in Haiti. The site allows patients to view the results compiled by the lab and frees the lab to perform other tasks. We have a 9 year customer service relationship.